For twenty years a search returned a page of links and the customer did the comparing. Now an assistant does much of that work and returns an answer.
Google said in July 2026 that AI Mode, its conversational search, had passed one billion monthly users, and that it is building agents into Search.
Google (Alphabet), July 22, 2026Gartner forecast in February 2024 that traditional search engine volume would fall 25% by 2026 as people turn to AI chatbots and other virtual agents. It is a forecast.
Gartner, February 19, 2024Assistants now act as well as answer. OpenAI’s ChatGPT agent, launched in July 2025, can navigate websites and complete tasks, and asks permission before actions of consequence.
OpenAI, July 17, 2025In a December 2024 study of traffic across Vercel’s network, the major AI crawlers from OpenAI, Anthropic and Perplexity did not run JavaScript. Anything that appeared only after scripts ran was invisible to them.
Vercel and MERJ, December 17, 2024